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Servers Alive FAQ A collection of ready to use answers are available for you 24/7


1.Can't send SMTP mail (v6)

2.Can't list processes on a remote system (5.0 and higher)

3.I don't see the MOON system tray icon on the system running Servers Alive. (all) (all)

4.Can't send SMTP mail via Servers Alive and I can send it via Outlook. (all)

5.Why isn't the ... instant messaging alert no longer working? (all)

6.I'm checking my DNS server using the default IPV4 DNS check and it's reported as being down, while my DNS server is perfectly working. Why is that? (v5 and higher)

7.Can't send SMTP mail via the GMAIL server. (v6 and higher)

8.How is Servers Alive affected by the new Daylight Saving dates in the US and Canada? (all)

9.When Servers Alive is running as a service, all my service/process/diskspace/perfmon checks are showing down, while they are not. (all)

10.Can't check an Oracle database. (all)

11.I want to move my Servers Alive installation to a new system, but I don't want to re-enter all info (setup/entries/...) How can I do this? (all)

12."Direct send" isn't working. (v5 and prior version)

13.Can't send SMTP mail via Servers Alive. (all)

14.My instant messaging alerts aren't working anymore.

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"I purchased your Servers Alive software recently and just had to tell you how amazed I am by it. Your product is absolutely fantastic. With all of the monitoring options and flexibility you offer, dollar-for-dollar,nothing else can touch it.
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Digital Days Inc.

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